HELP & BOTANICAL CARE
Frequently Asked Questions
Find verified answers regarding TRESSÉVA botanical formulations, application rituals, order delivery across Pakistan, and policy guidelines.
Formula & Hair Benefits
TRESSÉVA is handcrafted with an authentic infusion of 15 whole botanicals and 12 cold-pressed oils. Key herbs include Amla, Reetha, Shikakai, Bal Char, Neem, and Rosemary Leaves slow-cooked in potent carrier oils including Black Seed, Castor, Jojoba, Almond, and Coconut oil. Our formula is completely free from silicones, parabens, and mineral oils.
Yes. The synergy of Rosemary oil, Black Seed oil, Amla, and Ashwagandha helps stimulate micro-circulation in the scalp, strengthens weakened hair follicles, and reduces breakage. With consistent application 2–3 times a week, users typically notice reduced shedding and stronger roots within 4 to 6 weeks.
Yes. Because our botanical blend uses balanced, non-greasy carrier bases like Jojoba and Sweet Almond, it is lightweight and suitable for straight, wavy, curly, and coily hair types. It is also safe for chemically treated or color-treated hair.
Application & Usage Ritual
For optimal nourishment, use 2 to 3 times per week. Dispense a generous amount into your palms, massage gently into the scalp using circular motions for 5–10 minutes, and smooth the remaining oil down to the hair tips.
Yes. Leaving the oil on overnight allows the herbal nutrients to penetrate deeply into follicles. Wash it off the next morning using a gentle sulfate-free shampoo. If you have an excessively oily scalp or are prone to acne, leaving it on for 1 to 2 hours before washing is equally effective.
Orders & Delivery Across Pakistan
Orders are processed within 2–4 business days. Estimated delivery for major cities (Lahore, Karachi, Islamabad, Rawalpindi) is 2–4 business days once dispatched. For regional hubs and remote locations, delivery takes 3–7 business days.
Yes. We offer nationwide Cash on Delivery (COD) service across all serviceable courier destinations in Pakistan. You may also pay online via debit/credit cards at checkout.
In the rare event that your bottle arrives damaged or leaking during transit, please contact us within 48 hours of delivery with your Order ID and photo/video proof. We will arrange a replacement bottle immediately at zero cost.